33ba Terms and Conditions

Section 1

Introduction and Acceptance

33ba is an online casino and sports betting platform operated for users in Bangladesh. These terms and conditions ("Terms") govern the use of the 33ba platform and all of its associated services.

In these Terms, "platform" refers to the 33ba website (https://33ba.cam), all its pages, services, games and related activities. "User", "you" or "member" refers to any person who accesses or uses the platform.

These Terms must be read together with our Privacy Policy and Responsible Gaming Policy, which are considered an integral part of this document.

33ba reserves the right to change, amend or update these Terms at any time. Continuing to use the platform after any changes means you are considered to have accepted the revised Terms.

Section 2

Account Registration

To play games or place bets on 33ba, you must create a personal account. The following conditions apply to completing the registration process:

2.1 Account Creation Conditions

• Each person may create only one account. Creating multiple accounts is strictly prohibited.
• All information provided at the time of registration must be accurate, complete and up to date.
• Account login details (username and password) must be kept confidential at all times.
• You are fully responsible for all activities carried out through your account.
• If any of your account details change, notify 33ba immediately.

2.2 Identity Verification (KYC)

33ba reserves the right to verify the identity of all members. Any of the following documents may be requested before processing a withdrawal or in cases of suspicious activity:

• Copy of National Identity Card (NID) or passport
• Bank account or mobile banking account details
• Recent proof of address (utility bill, etc.)

Failure to complete verification within the specified time may result in the account being temporarily suspended.

Section 3

Eligibility and Age Requirement

To use the 33ba platform, you must meet the following eligibility requirements:

• You must be at least 21 years of age.
• You are not located in any jurisdiction where online gaming or betting activities are prohibited by law.
• You are using the platform of your own knowledge and consent.
• You are not enrolled in any self-exclusion program.
• You are not an employee, partner or family member of a 33ba employee or partner.

Any account where the participation of a minor is established will be closed immediately and all balances may be forfeited.

Section 4

Deposits and Withdrawals

4.1 Deposits

The following payment methods are accepted for adding funds to 33ba: bKash, Nagad, Rocket and bank transfer.

• Minimum deposit amount: ৳200 (by any method).
• Deposited funds may only be used for legitimate gaming activities.
• Deposits from third-party accounts are not permitted. The account used to deposit and the 33ba account must belong to the same person.
• The amount and processing time for any deposit may depend on the payment method and network conditions.

4.2 Withdrawals

• Minimum withdrawal amount: ৳800.
• Withdrawal processing generally takes between 15 minutes and 2 hours.
• Withdrawals may only be made to the same payment method used for the deposit (where applicable).
• Withdrawals may be delayed if identity verification has not been completed.
• 33ba reserves the right to request additional verification for any suspicious transaction.

Section 5

Bonuses and Promotional Offers

33ba offers various types of bonuses and promotional offers. Each offer is available under specific rules and conditions.

5.1 Welcome Bonus

New members will receive a 100% welcome bonus on their first deposit, up to a maximum of ৳20,000. To withdraw this bonus, the combined total of the original deposit and the bonus must be wagered 25 times (25x).

5.2 General Bonus Terms

• Each member may use each promotional offer only once.
• Winnings earned using bonus funds are withdrawable, but only after the wagering requirement has been met.
• Requesting a withdrawal before the bonus wagering requirement is met may result in the relevant bonus and any winnings from that bonus being cancelled.
• If 33ba determines that a member is misusing bonuses, 33ba reserves the right to cancel that member's bonus and suspend their account.
• Any attempt to earn bonuses using multiple accounts will result in both accounts being closed.
• 33ba reserves the right to change the terms of bonus offers.

5.3 VIP Program

33ba has a three-tier VIP program. Each tier includes a weekly cashback benefit:

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.7% weekly cashback.
• Gold: Up to 1.0% weekly cashback.

Members may advance to a higher VIP tier based on regular active participation. VIP cashback is added directly to the account balance and is withdrawable.

Section 6

Betting and Gaming Rules

6.1 General Betting Rules

The games and betting options displayed on the platform may change over time. 33ba reserves the right to add, modify or remove any game or betting market.

• Bets that have been confirmed generally cannot be changed or cancelled.
• 33ba reserves the right to cancel bets placed on odds or payouts that were displayed incorrectly due to a technical error.
• If a bet is cancelled due to a game software or server error, the original bet amount will be refunded.
• The outcome of all live casino games is determined by the system of the relevant game provider.

6.2 Sports Betting

The following rules apply when placing bets on cricket (including BPL, T20 World Cup and IPL), football (including FIFA), kabaddi and other sporting events:

• Bets must be placed within the specified time limit before the match begins.
• If a match is abandoned or left incomplete, bets will be settled according to the applicable rules.
• When placing a bet on a live betting option, the odds at that moment are considered final.

Section 7

Fair Play and Security

33ba firmly believes in the principle of fair play. Our game software uses independently tested Random Number Generator (RNG) technology, which ensures that the outcome of every game is completely impartial and unpredictable.

Our platform uses SSL encryption technology, which keeps your personal information and financial transactions secure. 33ba will never ask for your password or full payment details.

• If you notice any unusual login activity, contact us immediately.
• Never share your login details with anyone else.
• Always log out after logging in from a public or shared computer.

Section 8

Prohibited Activities

The following activities are strictly prohibited on the 33ba platform:

• Creating or managing multiple accounts.
• Registering an account by providing false or fraudulent information.
• Misusing or manipulating the bonus system.
• Attempting to hack or infiltrate the platform's software.
• Placing bets using automated bots or software.
• Money laundering or other illegal financial activities.
• Placing bets on behalf of or in the name of a third party.
• Engaging in fraudulent collusion with other members.
• Threatening or harassing platform staff.
• Attempting to exploit any software vulnerability or bug. If such an issue is identified, it should be reported to us immediately.

Section 9

Responsible Gaming

33ba places the highest priority on responsible gaming. We believe that gaming should be a form of entertainment — not a solution to financial or personal problems.

Detailed information is available on our responsible gaming page. The following protective measures are available in brief:

• Setting deposit limits: Members can set daily, weekly, or monthly deposit limits.
• Session time limits: Automatic breaks when playing for longer than a set period of time.
• Self-exclusion: Any member can request to close their account for a set period or permanently.
• Reality check: A feature that reminds you how long you have been playing.

If you feel that you or someone you know is affected by a gambling addiction, please contact our support team immediately. Our team is available around the clock to assist.

Section 10

Privacy & Data

33ba takes the privacy of your personal information very seriously. Our full privacy policy is published separately, but the key points are summarised below:

• Your personal information is used only for providing services, verifying identity, and fulfilling legal obligations.
• Your information is not sold or shared with third parties without your permission.
• Your data is stored on secure servers using encryption.
• You may request to access, correct, or delete your data (within the limits of legal obligations).

Section 11

Intellectual Property

All content on the 33ba platform — including website design, logos, text, graphics, software, databases, and other materials — is the intellectual property of 33ba or its associated licensors.

• Copying, reproducing, distributing, or commercially using any content from the platform without prior written permission is prohibited.
• Viewing and using platform content for personal, non-commercial purposes is permitted.
• The intellectual property of content belonging to third-party game providers (such as Pragmatic Play, JILI, PG Soft, Spribe) belongs to the respective provider.

Section 12

Limitation of Liability

33ba makes every effort to provide a safe and reliable service. However, 33ba is not liable for any losses in the following circumstances:

• If a game or bet is disrupted due to internet disconnection or technical issues.
• If delays or issues arise due to the operations of third-party software or payment providers.
• Unforeseen technical failures or force majeure events (natural disasters, war, government directives, etc.).
• If any loss occurs due to the member's own negligence or error.
• Financial losses resulting from gameplay — gaming is always an activity that carries risk.

In any circumstance, 33ba's maximum liability will be limited to the amount of the current balance in your account.

Section 13

Account Suspension & Closure

13.1 Closure by Member

Any member may request to close their account at any time. Any remaining balance should be withdrawn before the account is closed. Bonus funds will not be returned if requested after the account has been closed.

13.2 Suspension or Closure by 33ba

33ba may suspend or permanently close an account for any of the following reasons:

• Violation of any clause of these terms and conditions.
• Fraudulent or suspicious activity.
• Failure to complete identity verification.
• Providing false information.
• Abusive behaviour towards staff.

Any valid balance (excluding bonuses) will be returned before the account is closed, but only upon successful completion of identity verification.

Section 14

Changes to Terms

33ba reserves the right to change, add to, or remove any part of these rules and terms and conditions at any time. In the case of significant changes, members will be notified via their registered email or through a notice on the platform.

Continuing to use the platform after updated terms and conditions have been published will be considered as your acceptance of the new terms. If you do not agree with the new terms, please request to close your account.

The date of the most recent update to these terms and conditions is displayed at the top of the page.

Section 15

Contact Us

For any questions, comments, or complaints regarding these rules and terms and conditions, please get in touch with us: